ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
Notice: All Hammer 12-1211A Flow Cytometers are now scheduled
through the CSCI Flow Core iLab site:
https://cumc.corefacilities.org/service_center/4423/?tab=equipment
Users may need to submit new requests to be added to this core roster and obtain "trained" permissions.
Contact Ryan Wantroba with questions: rmw2178@cumc.columbia.edu
The M&I Flow Core is now managed by the Columbia Stem Cell Initiative:
Dr. Emmanuelle Passegué | Director
Email: ep2828@cumc.columbia.edu
Michael Kissner | Director of Operations
Email: mdk2108@cumc.columbia.edu
Phone: 212-305-2561 (lab) 914-715-8765 (mobile)
TEAM
Ryan Wantroba | Flow Cytometry Specialist
rmw2178@cumc.columbia.edu
Phone: 203-233-8665
Juan Idiarte | Flow Cytometry Specialist
jfi2109@cumc.columbia.edu
Chris Wu | Flow Cytometry Specialist
cw3601@cumc.columbia.edu
| Hours | Location |
|
Staffed |
Department of Microbiology & Immunology |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Stem Cell Initiative Flow Core |
Managers
|
203-233-8665
|
csciflowcytometry@cumc.columbia.edu
|
HHSC 1211-A
|