ALERT * * * Important Update for iLab Users * * *
The ‘Help’ link in iLab now redirects to ilab-support@agilent.com as part of our support system transition. For full details, please refer to our Help Site article Submit and Track Support Requests in the Portal.
Holiday Schedule Notice:
US & Canada / APAC: Closed Jan 1–2 (return Jan 5)
EU: Closed Dec 31–Jan 1 (return Jan 2)
CUIMC has obtained upright, shelved -80C freezers that are available for the research community to use during a freezer failure while their freezer is being repaired or replaced. These freezers are alarmed using a remote wireless environmental monitoring system administered by CU Facilities, specifically, Yvonne Wojcicki, Executive Director of Campus Life Safety & Regulatory Compliance. This system tracks freezer temperature and will alert CU Facilities immediately of increased temperatures. The freezers are located in secured (card reader-controlled) rooms.
In the event of a freezer failure:
The laboratory's failed freezer should be repaired as soon as possible.
To expedite repair of failed freezers, it is recommended that PIs contact A&L Scientific (either directly or through Fisher Scientific), as POs generated from these vendors (the preferred vendor for repair as of 7/9/2019) will receive expedited approval from the Purchasing Office.
If you have any difficulty with access, please notify the VP&S Office for Research by emailing ps-officeforresearch@cumc.columbia.edu.
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| VP&S Office for Research |
ps-officeforresearch@cumc.columbia.edu.
|