ALERT * * * Important Update for iLab Users * * *
Migration Status: The support system migration has been paused. As of now, we do not have an exact date for when the migration will continue and timing is still to be determined. We will provide updates here as soon as possible.
The ‘Help’ link in iLab now redirects to ilab-support@agilent.com as part of our support system transition. For full details, please refer to our Help Site article Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
We offer a variety of data analysis and genetic counseling services as core services. These services were built on existing expertise and research activities within the IGM.
Bioinformatics Team
IGM Bioinformatics team is responsible for processing Next Generation Sequencing data generated through external collaborations and partnerships. We apply standardized best practices pipelines. All exome and genome samples are processed using a consistent alignment and variant calling pipeline.
Data Analysis Team
The IGM analyst team performs data analyses on DNA or RNA sequencing datasets generated at CUMC or externally. These include rare-variant collapsing studies as well as diagnostic and individualized reporting and can range from small to large-scale population sized studies. Our team of data scientists utilizes a variety of industry standard and cutting-edge analytical tools, as well as designs novel methods of analysis. With a variety of backgrounds, programming language proficiencies, and specialized interests, we have formed an efficient team with a strong collaborative spirit.
For detail, please see our service in Request Services tab.
If you are not sure what service is the best for your projects, we offer consultation.
Please select Initial Consultation service from "Request Services" tab
| Hours | Location |
|
Monday - Friday operating hours: 9am - 5pm
For appointment: precisionmedicine@columbia.edu
|
Hammer Health Sciences 4th Floor 701 W 168th St New York, NY 10032 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| GenBAR Projects |
precisionmedicine@columbia.edu
|
Hammer Health Sciences
|